Upcoming Trainings and Conferences Commission Publications in Electronic Format General Brochure Publications and Videos Brochure Conflict Resolution Services for Government Officials Brochure Workplace Mediation Brochure Truancy Prevention Through Mediation Brochure Consumer Guide for Selecting a Mediator Consumer Guide for Selecting a Trainer School Conflict Management Resources Useful Online Resources National Survey of School Conflict Management Legislation Nationwide Survey on Mediator Qualifications State Statutes and Court Rules 2001 Ohio Directory of Court and Not-for-Profit Programs *Updated* Directory of School Conflict Management Trainers The Ohio Commission on Dispute Resolution and Conflict Management Web Videos Links to Other Resources Dispute Resolution and Conflict Management Resource List Glossary of Terms National ADR Organizations Academic & Research Sites Ohio Resources State Resources School Conflict Management and Violence Prevention Website Resource List
	National Organizations Academy of Family Mediators Association for Conflict Resolution American Arbitration Association American Bar Association/Section of Dispute Resolution Better Business Bureau - Dispute Resolution Services ConflictNET The Interagency Alternative Dispute Resolution Working Group (IADRWG) Mediation Information and Resource Center National Association for Community Mediation (NAFCM) The Network: Interaction for Conflict Resolution The Policy Consensus Initiative U.S. Institute for Environmental Conflict Resolution Morris K. Udall Center CRInfo.org
	ACADEMIC AND RESEARCH SITES Center for Peacemaking and Conflict Studies (PACS) - Fresno Conflict Research Consortium: University of Colorado The Dispute Resolution Journal Institute for Conflict Analysis & Resolution - George Mason Hieros Gamos: Resources for Dispute Resolution Nova Southeastern U. - School of Social and Systemic Studies Department of Dispute Resolution Ohio State Journal on Dispute Resolution The Program on Negotiation at Harvard Law School University of North Carolina: Institute of Government - Public Dispute Resolution Program The U.S. Department of Education - A Guide to Safe Schools: Early Warning Timely Response The U.S. House of Representatives - Internet Law Library Alternative Dispute Resolution, Arbitration, and Mediation
	OHIO RESOURCES Akron Mediation Center Antioch University - Conflict Resolution Program at the McGregor School Capital University Law School - Center for Dispute Resolution City of Columbus Community Relations Commission County Commissioners' Association of Ohio Dayton Mediation Center Global Issues Resource Center in Cleveland Kent State U. - Center for Applied Conflict Managemement Ohio Judicial Conference Ohio Municipal League Ohio State Bar Association Ohio State Journal on Dispute Resolution The Supreme Court of Ohio University of Cincinnati - College of Education Urban Ctr for Peace Research, Implementation, Development, & Education Wilmington College Peace Resource Center Sources of Referrals to Private Dispute Resolution and Conflict Management Providers Ohio Mediation Association (OMA) Website: http://www.mediateohio.org/ Contact: Wendy Hawbaker, President: 440-576-3628, e-mail: ashtamediate2@suite224.net OMA is principally made up of individual and organizational providers of mediation services in Ohio. Their mission is to promote the use and excellence of mediation services throughout the state. A statewide membership directory containing a listing of available mediation services can be requested. Meetings are held every other month in Columbus, and visitors are welcome. Association for Conflict Resolution Contact: Dan DeStephen, 937-775-2067 The Association for Conflict Resolution (ACR) is a professional membership organization dedicated to serving the needs of dispute resolution practitioners and educators. Ohio State Bar Association (OSBA) ADR Committee Contact: Eileen Pruett Esq., Chair 614-752-4700 The OSBA ADR Committee helps local bar associations and court systems to incorporate dispute resolution alternatives to litigation into the services they offer. Committee members are available for consultation in setting up dispute resolution programs such as Settlement Week. The OSBA promotes the use of dispute resolution in state government and private businesses and sponsors Continuing Legal Education courses in dispute resolution. In 1996, the OSBA published an Ohio Directory of Professionals in Dispute Resolution which can be purchased from the OSBA. American Arbitration Association (AAA) Contacts: Eileen B. Vernon Esq., District VP, AAA - Ohio 440-716-2221 A national organization with regional offices that works in labor-management, commercial and other settings, AAA maintains rosters of arbitrators and other third parties. Other Sources You may check your phone book's yellow pages under "mediation" or your local bar association for information. There are also some regional dispute resolution networks that might be of assistance.
	STATE RESOURCES Alabama State Bar Center for Dispute Resolution Alabama Supreme Court Commission on Dispute Resolution Arkansas Alternative Dispute Resolution Commission Resource Solutions (Alaska) California Center for Public Dispute Resolution Connecticut Bar Association Colorado Office of Dispute Resolution Florida Conflict Resolution Consortium Florida Dispute Resolution Center Georgia Commission on Dispute Resolution Hawaii Center for ADR Indiana Conflict Resolution Institute Kansas Judicial Branch ó Dispute Resolution Maryland Alternative Dispute Resolution Commission Massachusetts Office of Dispute Resolution Michigan State Bar Association ADR Page Minnesota State Bar Association ADR Page Center for the Study of Dispute Resolution - University of Missouri-Columbia School of Law Montana Consensus Council Montana State Bar North Carolina Dispute Resolution Commission North Dakota Consensus Council Ohio State Bar Association Oregon Dispute Resolution Commission Tennessee Supreme Court Commission on Alternative Dispute Resolution The State Bar of Texas Alternative Dispute Resolution Section University of Texas Law School Center for Public Policy Dispute Resolution Virginia Department of Dispute Resolution The Washington State Bar Association Alternative Dispute Resolution Section The State Bar of Wisconsin Alternative Dispute Resolution Section Additional Resources Additional Resources for Dispute Resolution in Consumer and Commercial Disputes In addition to the services offered by local not-for-profit programs, dispute resolution services for commercial disputes are provided by the Ohio Attorney General's office and eight regional Better Business Bureaus statewide. Attorney General Consumer Complaints Program 800-282-0515 or 614-466-4986 The Ohio Attorney General's (AG's) office offers a program to help resolve consumer complaints. Consumers call to report the complaint, and if the complaint falls within the AG's jurisdiction, a complaint form is sent to the consumer. The consumer completes the form, and a complaint is filed. The AG's office then attempts to resolve the complaint through letters, telephone calls, and/or mediation. About 19,000 consumer complaints are filed every year and the AG's office reports a resolution rate of approximately 50%. Better Business Bureau Autoline 800-955-5100 This Better Business Bureau program handles complaints about automobile defects in new and used cars. Regional: Better Business Bureau (BBB) offices in larger cities provide coverage for disputes involving BBB members across the state. To be connected to the regional office near you, simply call the BBB Autoline.
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This page last updated: Wednesday, May 29, 2002